Learn how to navigate your account dashboard, update your account information and check the status of your orders.
Find "My Account"
Go to chevron.deckelmoneypenny.com and click on "My Account".
Login
Login with your user name or email.
Account Dashboard
Use your account dashboard to view recent orders, udate your billing, shipping, payment and login information.
Edit Name, Email and Password
Click Account Details in the Dashboard Menu to edit your name, email or change your password.
Update or Change Your Password
To edit your password, enter both your current password and your new password. Your new password should be a minimum of seven characters long and ideally contain a mix of upper and lower case letters, numbers and symbols. Re-enter your new password to confirm it, and press the button to save changes.
Addresses
Update your billing and shipping addresses through the Addresses menu item.
Add Billing or Shipping Addresses
Click on the edit link to the right of the item you'd like to modify.
Enter Information
Enter your information and press the button at the bottom to save your changes.
Payment Information
Navigate to Payment Methods. If no methods are found and you wish to save your card for future use, click Add Payment Method.
This Site uses Let's Encrypt SLL with Stripe Checkout for payment processing. Saving a Payment Method is not required and can be added during checkout.
Stripe Accepted Credit Cards
Stripe accepts Visa, MasterCard, American Express, Discover, JCB and Diner's Club. Click to proceed.
Enter Information
Enter your credit card information, and click the "Remember me" checkbox before adding your phone number.
Chevron does not save this information anywhere on this site. Stripe will use your phone number to text an authorization code when you make purchases in the future.
Successfully Added
You may add (and save) more than one payment method, and delete them at a later date.
A successfully added payment method will look like this:
Check Order History and Status
On your Dashboard, select Orders to view the status of current orders and your order history.
**Order history listed will be for bookings made on this site only**
Orders - Pending
Check the status of your booking orders. Click on the order number for more detailed information.
Rental items will appear as pending while waiting for confirmation of booking availability.
Orders - Confirmed
When orders are confirmed, the status will change as below, and you should receive an email notifying you of the confirmation.
Orders - Cancellation
If you need to cancel an order, please note the order number and contact D&M directly.
